Frequently Asked Questions
Everything you need to know about bringing luxury to your home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. For oversized furniture items, our white-glove delivery service may take up to 3 weeks.
Do you offer international shipping for home accessories?
Currently, LE PARFAIT ships to the continental United States, Canada, and select European countries. Shipping rates and delivery timelines vary based on the destination and item weight.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged or defective.
Are the materials used in your products sustainably sourced?
Yes, LE PARFAIT is committed to sustainability. We prioritize FSC-certified woods, organic textiles, and eco-friendly dyes to ensure our products are as kind to the planet as they are to your home.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your order directly through your LE PARFAIT account dashboard.